Create Fertility

Services
Industry
Create Fertility is a boutique fertility clinic in Melbourne, providing specialised fertility services including IVF and egg freezing. They emerged from Create Health, an existing women’s health clinic, and sought to differentiate themselves as a leader in fertility knowledge and treatment.
May 2023 – June 2024

480%

increase in monthly organic traffic

3448%

increase in keyword rankings

107

total form submissions

The Problem

Fertility is a deeply competitive category and entering the space was always going to be a challenge. As an entirely new brand, Create Fertility lacked its own distinct identity that could be used to connect them with prospective patients, and were relying solely on the connection with Create Health. The team knew this would not be sustainable and required a tailored identity to help them enter the space.

The SOlution

We collaborated with the doctors and founders of Create Fertility to understand what set them apart as a brand, and how they would like to communicate that in their branding and visual identity. We designed and presented three unique concepts, including logos, colourways, typography and design rules, before refining them with the team’s feedback into the final product.

Having an innate knowledge of the brand and design elements, we were a natural fit to design and develop their website. Our design team created wireframes for main category pages and we drafted out written content for the entire site, creating a tone that was warm, intelligent and welcoming. Working closely with their team to ensure all information was accurate, we presented a website design that made sure access to their service pages was prioritised, information was presented neatly, and viewers were encouraged to reach out.

After launching the website, we began SEO work with the main goal of beginning to rank on the first page of Google for key services and doctor’s pages. This involved creating a comprehensive set of KPIs around organic visits, keyword rankings and form fills. We optimised all of the existing pages, wrote informative blogs, created location-specific clinic pages to drive local search, and helped to set up the site for conversion.

The Results

The new website highlights Create Fertility’s unique branding and makes their services and information easily accessible for all users. Their internal team also took this branding and was able to use it for social media and paid advertising to further build their reputation.

Our strategic optimisations and content writing work saw significant growth in Create Fertility’s presence on Google. When we began, they were earning 161 monthly organic traffic, which rose to 933 by June 2024. Their ranking keywords also increased from 25 to 887, including 13 in the top 1-3 positions. We also saw regular increases in the number of form submissions every month, beating our best-case cumulative forecast by 39% in July 2024.

Our work in creating the website was also recognised with two Web Excellence Awards, in the Health and Medical categories.

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