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Website Support

Keeping You Running

Quality website development doesn’t end at handover. Our website support and maintenance plans are designed to give you all the help you need in the back end. We ensure your website doesn’t face any technical issues, functionality problems or downtime, and are well equipped to handle things in case it does.
We make sure your website is more than just a pretty face. Our web support packages put every important measure in place to keep your site safe, secure and always on.

99% uptime

Websites we develop are hosted on the Google Cloud Network, guaranteeing a 99% uptime. Service without disruption.

Ongoing updates

Our plans cover general updates to your website, and some functional updates depending on your package.

Backed up

We regularly perform daily cloud backups and quarterly local backups of your entire website. Never worry about losing your work.

Secure protection

Regular monitoring and defence against cyber attacks. Brute force protection enabled and secure password generation. Keep your data safe.

A helping hand.

Keeping your site online and free from nasty issues.

Packages

Be confident your website is always in safe hands with our continued support plans. We offer three tiers of proactive web support services.
Why do I need website support services?

Regular support helps prevent downtime, protects your website from security threats, and ensures it functions smoothly to deliver a great user experience.

What types of websites do you support?

We support a wide range of platforms, including WordPress, Shopify, Wix, Squarespace, custom-coded websites, and more.

Do you offer 24/7 support?

Yes, we offer 24/7 monitoring and support plans to ensure your website is always up and running.

Always on

Taking care of your website shouldn’t be a hassle. Our website support services will look after the technical side so you can put your energy into growing your business and satisfying customers.

About Us

Blog

Ground/68 Clarke Street

Southbank VIC 3006

hello@mediaexchange.com.au

1300 GOLIVE

Services

Media Planning & Buying

Search Engine Optimisation 

Paid Search

Web Design & Development 

Social Media Advertising

Social Media Management

Graphic Design & Branding

Photography

Videography

Content Writing

Marketing Strategy

Proudly an Australian marketing agency, locally owned and operated in Melbourne. Certified member of the Independent Media Agencies of Australia.

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