Storage Services
1800 We Store It
- 357%Increase in Meta ad clicks
- 10,000+Clicks on Google Ads
- 41%Improvement in average organic search position
The problem
What was broken wasn’t demand — it was perception and direction.
Despite over 20 years in market, 1800 We Store It was being outpaced by competitors who appeared more modern, more visible, and more compelling online.
Key challenges included:
- A disconnect between brand and market expectations The business was strong operationally, but its brand and digital presence didn’t reflect that — making it harder to compete against more contemporary players.
- Low-value enquiry mix Marketing efforts were attracting leads, but not always for priority services, limiting commercial impact.
- An underperforming website ecosystem Previous SEO work had led to an overbuilt site with duplicated content and keyword cannibalisation. Combined with an outdated design, the experience lacked clarity, confidence, and conversion intent.

The insight
The issue wasn’t visibility — it was memorability and direction.
In a category filled with functional messaging and interchangeable competitors, most brands were competing on service.
Very few were competing on attention.
We recognised that to shift both perception and enquiry quality, 1800 We Store It didn’t just need more marketing — it needed a distinctive, ownable brand platform that could:
- Cut through a crowded category
- Instantly communicate the core service
- Create a stronger emotional and recall response
At the same time, performance channels needed to be realigned to prioritise high-intent, high-value services, not just volume.
The strategy
Build a connected system where brand and performance work together.
Rather than treating SEO, paid media, and creative as separate workstreams, we aligned them under a single objective:
Drive more relevant demand through stronger differentiation and clearer pathways to conversion.
This meant:
- Developing a bold brand platform to anchor all communication
- Refocusing paid media toward priority services and qualified audiences
- Rebuilding the website structure to support both search performance and conversion
- Ensuring consistency across every touchpoint — from first impression to enquiry





